Our Services.
Requirement Gathering
Our team works co-creatively with each of the client’s stakeholders to ensure that all requirements are documented concisely and in-depth. Our marketing leading experience tells us what questions to ask, and what pit-falls to anticipate to set each client’s projects up for success.
Design/Architecture
Many networks have evolved organically, through capacity increase, acquisition, or a change in operational management. To ensure a frictionless end-to-end transformation journey and harness the power of the cloud, organizations are looking to modernize their existing network strategy. Moreover, stricter network security audits are driving organizations to install new platforms to patch up security gaps and vulnerabilities. Smartsync helps you address the opportunities and challenges of your network and edge infrastructure by providing full lifecycle services from strategy and assessment to design and deployment, and to ongoing monitoring and management. We design and build next-generation networks harnessing private wireless, edge, SDN, SD-WAN, SASE, AI-Ops, and network automation capabilities.
Quoting
SmartSync understands the importance of cost management for governmental entities, and the responsibility that comes from serving the public. Our quoting process meshed with our broad partnerships on both the hardware and services fronts, enables us to fulfill client’s projects at the most advantageous of prices.
Ordering
Our client focused approach enables ease of ordering, by the method that best fits your needs. For replacement of existing hardware, simply jump onto our web portal, select from your deployed equipment, and your replacement will be on its way. For new deployments, our sales team will guide you through the process effortlessly, respecting all the demands on your time and your needs.
Deployment
SmartSync’s Deployment Services Team eliminates worry and hassle for end-users and hardware break/fix services.
Computers and communications systems in mission critical operations are key to today’s public service providers, but configuring, deploying, and repairing those resources can be time-consuming, requiring significant amounts of logistics and effort to ensure that these critical components can support your employees and those depending on them. Replacing damaged units can interrupt business, cause downtime, and be highly hazardous. With an end-user deployment agreement, a non-functional device can often be replaced by a fully-loaded and ready-to-go replacement within hours instead of days, keeping mission operations running without incident.
SmartSync works closely with you to ensure configuration, readiness, and uniformity on each node of your network, including:
IP Infrastructure (Routing/Switching)
Mobile Communications
Radio Systems
Servers
Backhaul (Wireline and Wireless)
Software Defined Networking
Antennas/Transmitters/Receivers
Acceptance Management Process
The core of acceptance management is understanding the client’s expectations during the Requirements and quoting phases of the project, beginning of course with the end in mind. Our highly experienced project managers execute their functions and responsibilities with acceptance in mind, ensuring that client expectations are exceeded at acceptance, and re-work is eliminated.
Support/Proactive Maintenance
As with auto, household and facility maintenance, sometimes your network requires a little extra assistance to avoid problems. While there are some preventative maintenance tasks you can perform on your own to minimize network downtime, you may find that you need to pair your efforts with those of the experts to keep your operations running smoothly on a daily basis.Well-maintained networks encounter fewer problems and are much easier to troubleshoot than those left without consistent upkeep. To ensure that you don’t find yourself running with faulty settings, risking damage to both software and hardware over time, you will need to clean up your network regularly. That is where network maintenance comes in, and it is often most effective through a comprehensive third-party platform, like our network maintenance plan. Worldwide Services is a third-party maintenance provider that offers a range of services including network monitoring solutions, server maintenance, and IT storage maintenance.
Project Management
Our most valuable assets are our consultants, methodology, and technology and tools. We use these assets to give our clients a competitive advantage in executing their time-sensitive projects. Our consultants are certified through the Project Management Institute and the International Association of Facilitators. They follow our proven methodology to facilitate project teams in creating and maintaining credible plans. Our technology and tools automate cumbersome project management functions which keeps our cost down and allows client team members to stay engaged without creating an undue burden on their productivity. For each project PMAlliance partners with, we provide a custom team of consultants. Based on the needs of the project / urgency, we will assemble a custom team with the level of experience and size that your project requires.
